Frequently Asked Questions about our Walking Tours
Below, you will find a list of the most frequently asked questions about CItywalkers free and private tours in many of Italy’s greatest cities. Find out everything you need to know about our free walking tour in Milan, our private tour in Florence, and much more. If we don’t answer one of your questions here, please feel free to contact us directly.
FREE TOUR
You should arrive 10-15 minutes before the starting time.
Please try to arrive for your tour 10 – 15 minutes before the allotted start time. In doing so you ensure that the tour can leave on time and subsequently you get more time with your amazing guide. On Saturdays and Sundays there are many tourists, hence we suggest to arrive 20-30 minutes before the starting time.
Children of any age are welcome.
You know your own children better than we do. Bring some snacks and/or refreshment.
NB. Younger children may find these tours too tiring. We think our tours are suitable for children over the age of 12
Rain or shine, our tours will run
The FREE Tour and the select tours run year-round, in all weather, and also on public holidays.
Check the calendar.
You have the possibility of paying any price you wish, even nothing, for our tours.
The choice to remunerate the tour guide is 100% voluntary.
We are confident in the quality of our walking tours and confident that you will be sufficiently satisfied with your experience and you will feel you want to tip your tour guide.
Yes, you have book your spot on our website.
If the tour is sold out you come to the meeting point and see if there a place for you.
To recognize the guide, look for the CITYWALKERS YELLOW UMBRELLA!
You can take the Free Tour also in Spanish.
Unfortunately we can’t wait the people.
If you are not on time you could find out how to cacth up the group.
Check the tour schedule on the tour’s page (section Tour Overview) and you could be able to join the tour.
The FREE tour does not visit any places that require an entrance fee.
The FREE Tour route is wheelchair accessible.
NO obstacles, no problem for wheel chair user.
Wear comfortable footwear and weather-appropriate clothing.
Also bring a camera, as there will be plenty of photo opportunities. During the summer bring also a water bottle. Please dress warmly in the winter!
PRIVATE TOUR
Each tour has a table at the end of tour description holding specification of what’s included in the price.
Wear comfortable footwear and weather-appropriate clothing.
Also bring a camera, as there will be plenty of photo opportunities. During the summer bring also a water bottle. Please dress warmly in the winter!
There are several ways to make payment for your chosen tour:
– Online with credit cards
– Bank transfer
– In cash
Please check our Terms and Conditions
You don’t have to, but it is recommended to tip tour guides as you see fit, and based on the level of your satisfaction.
We offer the private tours in English, Spanish and Italian.
It is highly recommended
that you book in advance for weekends, school and public holidays as we often sell out a few days in advance.
Booking a private tour guide offers you customized and unique traveling experiences.
With the help of an expert local guide travelers can gain insider access to their destination with customized, unique tours that address their interests and provide a richer travel experience. The guide will adapt the tour to your preferences and to your pace. You can choose the language, time to start and place to meet.
Private tours are trips designed for small groups (2 people minimum).
Children of any age are welcome.
You know your own children better than we do. Bring some snacks and/or refreshment.
NB. Younger children may find these tours too tiring. We think our tours are suitable for children over the age of 12
